Policies and procedures
REFUNDS: To cancel, please give us 24-48 hours notice. No refunds if cancelled within 24 hours of appointment time. No refunds for late or no show to the agreed upon appointment time. We regret there is no exception to these policies. Guests can receive a raincheck for a future time/date if operator cancels due to weather or unforeseen circumstances. This call will be made by operator only at time of rental. 50% refund will be given for rentals cancelled within 24-28 hours of rental.
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WEIGHT LIMIT of 420lbs for all passengers on jet ski. 3 riders per jet ski.
DEPOSIT: No deposit required, however $300 will be charged if jet ski is overturned, ran through a sand bar or damaged.
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WAIVER: All parties that will be on our jet skis, must complete waiver before riding our watercraft .
PLEASE ARRIVE 30 mins prior to appointment time. Guests born on or after January 1, 1988 will need to complete a boater safety course. Please have the BOATER SAFETY COURSE completed prior to arrival so it does not interfere with appointment time. There is a link to the boater safety course on our webpage. Please screenshot to show operator at time of rental. All drivers must have photo ID to drive!
We do take photographs for you but also, for advertising and marketing and will send over pictures by text when your rental is completed. We do use these on social media or our website. Please advise us if you do not want your pictures used.
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Unfortunately, we do not allow pregnant women or children under 6 on our watercraft for safety and insurance purposes.
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We launch at Swoop boat ramp in New Smyrna Beach but if there is a change in location, we will call you after booking. There is a parking fee of $10 at the Swoop boat ramp at (2455 Boat Ramp Dr, New Smyrna Beach).. (Edgewater Boat Ramp in Edgewater is free to park.



